Frequently Asked Questions
Select each question below to view the answer to these common FAQs
If you were previously registered as a learner on the SDF Training website, you will need to register for a new account on the SDF Learning Centre website. You can register at this link.
If you already have an account on the SDF Learning Centre website, you can try resetting your password. If you are still having difficulty accessing your account, contact enquiries@sdf.org.uk
If you are an individual, you can contact your local Alcohol and Drug Partnership to find out if there is SDF Training available in your area. If you are enquiring on behalf of your organisation, you can commission us to provide bespoke training for your team or organisation by contacting: workforcedevelopment@sdf.org.uk
To sign up for e-learning, you need to register as a learner on our platform , select a username and password, enter your details correctly into the registration form, and select ‘Register’. Once you are successfully registered, you can view our e-learning courses, find the course you are interested in, select ‘Enroll Now’ and then ‘Take this Course’ and you will be taken to the course to start learning.
To sign up for an available training course, you need to register as a learner on our platform , select a username and password, enter your details correctly into the registration form, and select ‘Register’. Once you are successfully registered, you can view our training calendar, search for the course you are looking for, book a ticket by selecting ‘+’ to increase the ticket number to 1, and then select the ‘Get Tickets’ button. You will then need to complete the checkout process (even if the course is free) to secure your place on the training. Once you have successfully booked a place on a course, you will receive a confirmation email from the SDF Learning Centre.
Please do not book training on another person’s behalf, each learner should set up their own account on the SDF Learning Centre to book their own training. This allows the learner to track their own learning progress and receive certificates on completion of training for their CPD records.
If you are interested in undertaking a qualification through our SVQ centre, you can email our qualifications teams for further information at: svqcentre@sdf.org.uk
SDF receives funding from the Scottish Government to deliver training to Alcohol and Drug Partnerships (ADPs) across Scotland. If you are based outwith Scotland, and would like to commission SDF to provide training to your organisation, please contact us at: workforcedevelopment@sdf.org.uk
Our e-learning offering is free for learners in Scotland. If you are based outwith Scotland, you can complete our e-learning courses for a charge, please contact us at: elearning@sdf.org.uk to learn more.
Much of our training is delivered online via Microsoft Teams. If you are taking part in an online training course, you will be sent instructions via email for how to attend and participate once you have registered for your course.
If you are attending an in-person facilitated training course, the details about location and timings of the training will be provided once you have registered for the course.
Once you have completed an e-learning course, you will be directed to complete an evaluation survey on this website. When you have completed the evaluation survey, you will be prompted to download your certificate for your own records. For our training courses, you will receive an email that will direct you to log into your SDF Learning Centre profile once your certificate is available to view. This may be a few days after you have completed your training.
If you are logged into your account on this site, you can access your user profile, then select on the course you wish to access the certificate for, and you will find an option to download the certificate. If you have not completed the evaluation survey for an e-learning course, the course will be displayed as ‘In Progress’ instead of ‘Complete’ and you will not be able to download the certificate.
For any other information, please get in touch with us.